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Simple, transparent IT support pricing

No per-device fees, no managed services contracts—just $150 per hour of actual work done.

Standard Support

Billed only for time spent on your requests, in full hourly increments. Perfect for one-off fixes or occasional help.

$150/hour

Standard support includes

  • Help desk troubleshooting
  • Network configuration
  • Hardware repair services
  • Backup setup and management

Preferred Client

15-minute billing increments with 2 free hours of remote support per month. Ideal for businesses with regular IT needs.

$150/hour

Preferred client includes

  • Everything in Standard support
  • 15-minute billing increments
  • 2 free hours of remote support monthly
  • Priority response times

Project Work

Tailored IT solutions for complex business needs with predictable project-based pricing. No contracts or hidden fees.

Customprojects

Project work includes

  • Network infrastructure setup
  • Office relocations
  • Security implementation
  • Hardware procurement
  • Detailed project planning and documentation
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Clear IT pricing with no hidden fees

Everything you need to know

What's included in the $150/hour?

Help desk troubleshooting, network work, backup setup, hardware repair, custom PC builds, and any IT project time. Our technicians are fully certified and experienced in supporting Sarasota businesses of all sizes.

What's the difference between standard and preferred?

Standard bills in full hours for occasional work. Preferred bills in 15‑minute increments and includes 2 free remote hours monthly—better for regular users. Preferred also gets priority assistance based on availability.

Are there any setup or minimum fees?

No. Your first request starts with a free IT review. You only pay for actual work done.

How do I switch to preferred client status?

After your first project or a few support requests, we'll review your usage patterns and propose the preferred client agreement if it makes financial sense for your business. The transition is seamless with no interruption to your support.

We can also initiate Preferred client agreement immediately from day 1.

Why is your pricing model better than typical managed services?

Our transparent pricing model gives you complete flexibility without locking you into long-term managed services contracts. You maintain control of your IT budget while still having access to professional support when you need it most.

Ready for transparent IT support?

Book your free IT review—we’ll assess your setup and show exactly how this works for you.