No per-device fees, no managed services contracts—just $150 per hour of actual work done.
For one-time fixes, tune-ups, or smaller tech issues. Billed for actual work done with no minimum hours and no onboarding fee. Ideal for businesses or homeowners who need a specific problem handled.
For businesses that want a consistent, reliable IT contact without signing a managed services agreement. You reach out when you need help and work is still billed hourly - no monthly contract, no commitment.
For clearly scoped initiatives like network upgrades, office moves, backup redesigns, or cybersecurity improvements. You get a defined scope, clear timeline, and estimate in writing before any work starts.
The $150/hour covers hands-on technical work including troubleshooting, diagnosis, configuration, repairs, and implementation. Communication and basic documentation related to that work are included. If a task will require significant design or planning time beyond the work itself, that gets discussed and agreed to in advance.
Standard Support is billed in full hourly increments and is best for one-time or occasional needs. Business Support (As-Needed) bills in 15-minute increments, includes 2 free hours of remote support per month, and is ideal for businesses that want a consistent IT contact without a managed services contract. Both tiers are still billed at the same $150/hour rate with no monthly fee.
No. There are no setup fees, no minimum hours, and no onboarding costs. Your first conversation is a free IT review. After that, you only pay for the actual time spent on your requests.
Just reach out and mention you're interested in the Business Support (As-Needed) tier. You can start that way from day one or transition to it after a few standard support requests - there's no paperwork, no long-term commitment, and no interruption to your support.
Managed services lock you into monthly contracts, per-device fees, and bundled software you may not need. Timely IT Solutions bills only for actual work done. You stay in control of your IT budget, there's no minimum spend, and you're not paying for a relationship you're not using. When you need help, you reach out - when you don't, you don't pay.
Describe what's going on with your systems and you'll get a straight answer and an honest time estimate before you commit to anything. Most small issues are handled quickly - bigger projects are scoped clearly up front.
